A well-known D2C fashion brand. Influencer endorsements. Thousands of followers. I trusted the brand and ordered a pair of shoes. I even convinced my sister to buy one too.
Two weeks passed. No update. Customer support kept saying, “Next week.” That “next week” turned into months, and then the brand ghosted me.
When I looked deeper, I realised I wasn’t alone:
- Orders undelivered for months
- Refunds stuck
- No accountability
Someone suggested, “File a consumer grievance.” That’s when I discovered the real issue. Most consumers don’t know grievance filing exists. And even if they do, the process is tedious, manual, and overwhelming: forms, document uploads, government portals, status tracking.
Shady brands don’t just rely on bad service. They rely on consumer fatigue.
So I built AutoComplaint. AutoComplaint helps you exercise your consumer rights with less repetitive form filling. Because accountability shouldn’t require legal knowledge, and consumer protection shouldn’t depend on persistence.
Privacy first
The extension filters your order page in your browser before sending only that filtered content for extraction. Extracted data is cleared when your browser session ends. Our Privacy Policy explains every data flow.
Less repetitive typing
AutoComplaint reads your Amazon or Shopify order details and pre-fills more than 22 fields on the National Consumer Helpline form. You complete grievance details, upload evidence, review, and submit. Total filing time varies.
Rights awareness
Most consumers never learn that grievance filing exists. We make the Consumer Protection Act, 2019 and the National Consumer Helpline easy to find and easy to use.
