Refunds

    Refund Policy

    Last updated: March 5, 2026

    Service Fee

    ₹99per complaint session (one-time)

    This covers the AI-powered extraction service. It is not a government fee. Filing on consumerhelpline.gov.in is free.

    When You Can Get a Refund

    ✅Extension fails to extract your order data due to a technical error on our part
    ✅Extension fails to auto-fill the complaint form due to a bug or technical issue
    ⏰Refund requests must be made within 7 days of payment

    When Refunds Are Not Issued

    ❌
    Successful filings with undesired outcomes

    If your complaint was filed but the seller or portal did not resolve it in your favor. Resolution is at their discretion.

    ❌
    User chose not to proceed

    If you paid but decided not to file the complaint.

    ❌
    Portal downtime

    If consumerhelpline.gov.in is temporarily unavailable. We recommend retrying later.

    How to Request a Refund

    1
    Email support@autocomplaint.in with your payment receipt or transaction ID
    2
    Describe the issue you encountered
    3
    We will review and respond within 3 business days
    4
    Approved refunds are processed within 5-7 business days to your original payment method

    Liability Cap

    Our total liability for any claim shall not exceed the amount you paid for the service (₹99).

    See our full Terms & Conditions for more details.

    Contact

    For refund requests:

    support@autocomplaint.in