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    How AutoComplaint Works

    From install to submission in 5 simple steps. No forms to memorize, no fields to copy-paste. AutoComplaint handles the tedious parts so you can focus on getting your refund.

    AutoComplaint autofills the official National Consumer Helpline (NCH) form in about 60 seconds. Install the Chrome extension, sign in with Google, extract order details from your Amazon or Shopify order page, fill in your grievance type, then auto-fill the official NCH form. You install and sign in, then trigger order extraction. Steps 4 and 5 require manual review, document upload, and submission by you, so total filing time varies. AutoComplaint helps you provide relevant transaction and merchant information clearly and consistently under the Consumer Protection Act (2019).

    Watch the 60-second demo

    Watch AutoComplaint auto-fill National Consumer Helpline order fields. You complete grievance details, upload evidence, review, and submit; total filing time varies.

    What the demo shows

    A customer whose order never arrived and whose refund went nowhere opens AutoComplaint, enters the order and merchant details, and the extension fills in the National Consumer Helpline order fields, covering more than 22 fields on supported orders. The customer completes grievance details, uploads evidence, reviews, and submits on the NCH portal, and receives a complaint reference number to track the grievance. No legal knowledge required.

    "You do not have to fiigure out what to fill, where to fill."
    Asha k, Chrome Web Store review, Apr 27, 2026. Read reviews on the Chrome Web Store
    01

    Install the Chrome Extension

    Add AutoComplaint to your browser from the Chrome Web Store. Installation time depends on your browser and connection. Once installed, you will see the AutoComplaint icon in your extensions toolbar.

    AutoComplaint extension visible in Chrome extensions panel
    02

    Sign In with Google

    Open the extension and sign in with your Google account. Google authenticates your account and supplies account information for access. This is separate from order extraction; AutoComplaint does not receive your Google password.

    AutoComplaint login screen with Google Sign-In button
    03

    Extract Order Details

    Navigate to the order page on Amazon or any Shopify store. Click "Extract Order Details" and the extension will automatically pull your Order ID, product name, price, order date, seller name, and more.

    AutoComplaint extension showing extracted order details including Order ID, product name, and price
    04

    Fill In Your Grievance Details

    Switch to the Grievance Info tab where some fields are pre-filled automatically (grievance type, sector, category, amount paid). You will need to select the Nature of Grievance (e.g., "Delay in Delivery of Product") and your Expectation (e.g., "Refund"). Write a brief Grievance Description explaining what went wrong. Review these selections for accuracy; categorization does not guarantee faster resolution.

    Grievance Info tab showing fields like Nature of Grievance, Grievance Details, and Expectation that the user fills in
    05

    Review, Complete, and Submit

    Click "Open Consumer Portal" to navigate to the official National Consumer Helpline. Hit "Auto-Fill Complaint Form" and let supported order fields populate. Before submitting, review the filled data, add any missing details like your phone number and address, and upload supporting documents (screenshots, invoices, or chat logs). Once everything looks good, hit submit.

    Consumer portal grievance form being auto-filled by AutoComplaint extension with option to upload documents

    Ready to file your first grievance?

    Install AutoComplaint and let it autofill the official NCH form in about 60 seconds. You review and submit.

    Install for Chrome