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    How AutoComplaint Works

    From install to submission in 5 simple steps. No forms to memorize, no fields to copy-paste. AutoComplaint handles the tedious parts so you can focus on getting your refund.

    AutoComplaint files a formal National Consumer Helpline (NCH) grievance in under 60 seconds. Install the Chrome extension, sign in with Google, extract order details from your Amazon or Shopify order page, fill in your grievance type, then auto-fill and submit the official NCH form. Steps 1 to 3 are automated; steps 4 and 5 require quick manual review to ensure your complaint meets Consumer Protection Act (2019) standards.

    01

    Install the Chrome Extension

    Add AutoComplaint to your browser from the Chrome Web Store. It takes less than 10 seconds and requires zero configuration. Once installed, you will see the AutoComplaint icon in your extensions toolbar.

    AutoComplaint extension visible in Chrome extensions panel
    02

    Sign In with Google

    Open the extension and sign in with your Google account. This is a one-time step that lets AutoComplaint securely associate your grievance data locally. No passwords are stored on any server.

    AutoComplaint login screen with Google Sign-In button
    03

    Extract Order Details

    Navigate to the order page on Amazon or any Shopify store. Click "Extract Order Details" and the extension will automatically pull your Order ID, product name, price, order date, seller name, and more.

    AutoComplaint extension showing extracted order details including Order ID, product name, and price
    04

    Fill In Your Grievance Details

    Switch to the Grievance Info tab where some fields are pre-filled automatically (grievance type, sector, category, amount paid). You will need to select the Nature of Grievance (e.g., "Delay in Delivery of Product") and your Expectation (e.g., "Refund"). Write a brief Grievance Description explaining what went wrong. These fields ensure your complaint is properly categorized for the fastest resolution.

    Grievance Info tab showing fields like Nature of Grievance, Grievance Details, and Expectation that the user fills in
    05

    Review, Complete, and Submit

    Click "Open Consumer Portal" to navigate to the official National Consumer Helpline. Hit "Auto-Fill Complaint Form" and watch every field populate instantly. Before submitting, review the filled data, add any missing details like your phone number and address, and upload supporting documents (screenshots, invoices, or chat logs). Once everything looks good, hit submit.

    Consumer portal grievance form being auto-filled by AutoComplaint extension with option to upload documents

    Ready to file your first grievance?

    Install AutoComplaint and go from frustrated customer to formal complaint in under 60 seconds.